Tire Rant: America's Tire Co. in Oregon

Tire Rant: America's Tire Co. in Oregon

by Brian
(Beaverton Oregon)

America's Tire Company in Tigard, Portland, and Hillsboro, Oregon made me feel like the employees have no concern for your property or special instructions. They would rather argue and deny they did anything wrong.

The #1 phrase I got was "it came in like this".

I have reverse mount rims, all 4 rims have been replaced 3 times now. Every time I went in I would explain the reverse mount procedure due to no one knowing what that meant ... to me that's strange.

After they bent a lip on every rim they tell me the car came in like that. But, the kicker is I watched them do it.

Other customers, too, watch and comment on the lack of attention.

I felt like a fool returning 2 more times after the first time. never again.

The best that could be done to fix this would be to have better trained employees, who listen to the customer to start.

Dropping rims on mounting machine is bad.

Comments for Tire Rant: America's Tire Co. in Oregon

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Jul 02, 2009
by: Anonymous

Tire changers are not strong enough to actually bend wheels unless you are using plastic wheels which I doubt.

I have had a few bent wheels myself and I know what it takes to bend a wheel. Why don't you get one of your old wheels and drop it from waist high and see what happens?

Americas Tire Co is one of the best tire dealers in the world and I'm sure their employees know what a reverse mount wheels is.

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