Bad set of tires
by Paul Gaumond
(Sevierville TN USA)
Recently I purchesed a set of Cyclone Sport A/T tires, 245/75/R16 for my Ford E250 Van. The tires were supposed to have RWL, the tires came BW. I could live with that, the shop tried four times to ballance the tires making shure the tire machine was calibrated. The tires still vibrade from 40mph to 60mph. after 60mph it is a serious shimmy, I would say even dangerous! So, no hiway driving. I reported the problem emediatly when they put the tires on. The distributer said there was nothing he could do about my problem, I just lost $550. My question is do you know who makes the Cyclone Sport tire, maby the manufacturer would be willing to back up their product. This is a huge problem when you are over 65 on SS, I am disabled and this is my only vehicle. Do you have any suggestions??
Thank you for listining!
I live in Sevierville TN
Tire Kingdom International claims to be the Exclusive Distributor of Cyclone Tires. They are located in Palm Beach Gardens, Florida and list 800 962 8473 as their phone no in the USA.
According to their web site the tires you named are made in the USA. If you will look at the DOT code (see DOT Code Chart
.) you should be able to determine from the code in which plant
(and therefore which tire company) makes these tires.
From the description of your situation it doesn't sound likely that all the tires are defective and it may not even be a problem with the tires themselves if something happened after you left the tire shop to produce this problem or if there is some mechanical defect that you might not have noticed until after you'd changed tires.
I'm not saying that I don't believe there is any problem that the manufacturer would not respond to … just that it seems unlikely that all 4 tires are defective. It is rare enough that one tire comes out badly with the quality control which manufacturers run, but for 4 to be bad is a really long shot.
It is not clear to me if you have taken your car back to the shop where you got them so they could inspect the situation, or if you only notified them by phone or some other way. If you haven't had the tires inspected by them, this is the very first step to see if the cause of the vibration can be determined. As I mentioned earlier, it could be a problem with a tire, or it might be some other cause. Once you know what the likely cause is, then you can be better equipped to seek a solution and possibly get some compensation for what happened.