by David
(Cincinnati)
Bridgestone Turanza
I wish to add my story to that told by the guy from Philadelphia about the Bridgestone tires he found too short lived. There are a multitude of similar stories about the Camry and Bridgestone tires all over the internet.
The front tires on my 2007 Camry XLE V6 were shot at 15,000 miles. There was no abuse -- they are just plain lousy tires.
Oh yeah, I went through all of the steps and contacted Toyota who told me to try my luck with the tire manufacturer who in turn looked at the service records and then turned around and said that the tires didn't have the correct tire pressure and weren't rotated as they were supposed to be.
I was left holding the bag on this. Obviously the dealer wasn't doing what I expected them to be doing during servicings and obviously no tire should wear out so quickly with only 15,000 miles of use.
I blame Toyota for this because they're the ones that purchased the tires plus it's obvious that they put cheap shoddy tires on the car. I also blame Bridgestone too because they manufactured a low grade tires that they sold to Toyota.
Combined this is the lowest experience I've ever had with a new automobile. I've had more than a few new cars through the years and not a single one of them had a problem like this. People should be aware of this problem and they should be warry of Toyota and Bridgestone products.
Right now I'm looking to replace the tires and I could use some sound advice on good tires to buy.
(Ed.: See the article on Car Maintenance for a guide on what needs to be done to prolong the life of any tire. Hopefully your serviceman will do this without prompting, but you're the one who will suffer if he doesn't.)
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Editorial Comment:
While it is obvious that this reader is furious over this situation, and may have felt the need to let off some steam (which is part of what this forum is about), we'd like to encourage you to add more details and be more specific when you are ranting. It will not only help other, but it may help you too.
Start by telling us exactly what is wrong with your situation. This reader says the tires were shot. Surely he doesn't mean that someone took an gun an put a bullet in them, so what does he mean by "shot"? Is the tread worn off? Are they constantly going flat? Do they vibrate excessively?
Then it would be helpful to others to know where they were bought, installed, and maintained, if at all. Also, how long ago? For example there would be a great difference between a 12 year old tire which has been sitting in hot sunlit areas, and a 2 year old tire which is worn out after just 25,000 miles.
Finally, what is it that you hope, or want the dealer to do to satisfy you? Do you want 4 brand new tires at no cost? Would you be satisfied if they replaced one bad tire? Would a new set of tires with a discount be satisfactory and reasonable?
Answering these kind of questions, even before you visit a dealer who may be involved may help you in getting a reasonable adjustment.
TG