Toyota and Bridgestone tires.

by David
(Cincinnati)

Bridgestone Turanza

I wish to add my story to that told by the guy from Philadelphia about the Bridgestone tires he found too short lived. There are a multitude of similar stories about the Camry and Bridgestone tires all over the internet.

The front tires on my 2007 Camry XLE V6 were shot at 15,000 miles. There was no abuse -- they are just plain lousy tires.

Oh yeah, I went through all of the steps and contacted Toyota who told me to try my luck with the tire manufacturer who in turn looked at the service records and then turned around and said that the tires didn't have the correct tire pressure and weren't rotated as they were supposed to be.

I was left holding the bag on this. Obviously the dealer wasn't doing what I expected them to be doing during servicings and obviously no tire should wear out so quickly with only 15,000 miles of use.

I blame Toyota for this because they're the ones that purchased the tires plus it's obvious that they put cheap shoddy tires on the car. I also blame Bridgestone too because they manufactured a low grade tires that they sold to Toyota.

Combined this is the lowest experience I've ever had with a new automobile. I've had more than a few new cars through the years and not a single one of them had a problem like this. People should be aware of this problem and they should be warry of Toyota and Bridgestone products.

Right now I'm looking to replace the tires and I could use some sound advice on good tires to buy.

(Ed.: See the article on Car Maintenance for a guide on what needs to be done to prolong the life of any tire. Hopefully your serviceman will do this without prompting, but you're the one who will suffer if he doesn't.)

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Toyota and Bridgestone tires.

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Jun 17, 2010

2010 Camry & Bridgestone EL400 02 worn out at 16,890
by: Anonymous

Here is one more story of worn out Bridgestone Turanza EL 400 02 tires that have excessive wear at low mileage.

My wife's 2010 Camry LE is fitted with Bridgestone Turanza EL400 tires. The selling dealer has performed all the maintenance to date with checks for tire inflation and rotation performed as they specified. The vehicle has never been in an accident, and the alignment is perfect. The vehicle is driven in a safe manner never off road.

All four tires are worn down to the wear bars, and won't pass state inspection. We asked the writer at the dealer about it and he said they never go past 20,000 miles on a Camry.

When we asked if the dealer covered the tires for excessive wear they said no, contact the Tire manufacture (Bridgestone). I did, and the authorized Bridgestone dealer confirmed what I read in their warranty manual. It states that the tires they supply to manufacturers as OEM are not covered for excessive wear.

He also stated that the manufacturer chooses the compound of the tires they purchase under contract. This is why the tire manufacturer won't warranty an OEM tire. They would normally cover the same tire model if it was purchased from one of their stores. So, both Toyota and Bridgestone know about the problem and both refuse to address this situation, and the obvious danger to their customers.

I see so many of these exact same complaints against the Camry with Bridgestones, it is gotta become NHTSA safety action... As for Toyota and Bridgestone, we won't be using their products in future...

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Jun 17, 2010
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Submitted by: Anonymous

Title

Comment
Here is one more story of worn out Bridgestone Turanza EL 400 02 tires that have excessive wear at low mileage. My wife's 2010 Camry LE is fitted with Bridgestone Turanza EL400 tires. The selling dealer has performed all the maintenance to date with checks for tire inflation and rotation performed as they specified. The vehicle has never been in an accident, and the alignment is perfect. The vehicle is driven in a safe manner never off road. All four tires are worn down to the wear bars, and won't pass state inspection. We asked the writer at the dealer about it and he said they never go past 20,000 miles on a Camry. When we asked if the dealer covered the tires for excessive wear they said no, contact the Tire manufacture (Bridgestone). I did, and the authorized Bridgestone dealer confirmed what I read in their warranty manual. It states that the tires they supply to manufacturers as OEM are not covered for excessive wear. He also stated that the manufacturer chooses the compound of the tires they purchase under contract. This is why the tire manufacturer won't warranty an OEM tire. They would normally cover the same tire model if it was purchased from one of their stores. So, both Toyota and Bridgestone know about the problem and both refuse to address this situation, and the obvious danger to their customers. I see so many of these exact same complaints against the Camry with Bridgestones, it is gotta become NHTSA safety action... As for Toyota and Bridgestone, we won't be using their products in future...

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Jun 10, 2010

2010 Camry Tire Excessive wear
by: Diane Wojcik

I just had my oil change a another tire rotation and my service tech notified me of the excessive wear on all four of my Bridgestone tires. I have 18,000+ miles on my car and he said he would be surprised if I made it to 20,000.

After having to deal with the Toyota recall I'm very unhappy with this lastest news on the quality of Toyota. As a previous Toyota owner (1996 Avalon) I have come to expect much better....

May 17, 2010

Yup! Crappy tires
by: Anonymous

I also can relate to this story

I was hearing a thumping sound in the front end so I told the service guy about it. When I picked the car up they told me the front end was .06 out of adjustment and the tire were cupped so they put them on the rear. The car thumping was even louder then when I dropped it off.

I was told the same this by the dealership. I was up to 25,000 mile when this started happening.
Toyota can not admit that these tire are defective and are not a 40000 mile tire.

May 13, 2010

I had problems with Bridgestone and Toyota too
by: Linda Sadler

My Bridgestone tires on my 2006 Avalon felt as if they were square last time I went for a maintenance check and the Toyota dealer said I needed an alignment and swapped one of the rear tires with the spare.

This time I went (6 months later)and they showed me that all my tires were shot (tread wore down past 2 layers on the front) and wearing down on the rear. They said I needed another alignment and 4 new tires.

They said they didn't like the Bridgestone tires so I bought Yokohama for $400. It seems to me that my Avalon should have come with tires that would last more than 23,000 miles!!!

I have NEVER had to replace tires at 23,000 miles (and these looked seriously worn!) And it didn't occur to me to ask what kind of tires came with my car when it was new.

Shame on Toyota and Bridgestone!!

Apr 08, 2010

Toyota Corolla with15,000 mile tires
by: AL in Maine

My 2009 Corolla S went to the shop Monday for its 15000 mile service.

I was hearing a thumping sound in the front end so I told the service guy about it. When I picked the car up they told me the front end was .06 out of adjustment and the tire were cupped so they put them on the rear. The car thumping was even louder then when I dropped it off.

They took the car back. The assistant service manager then called and said the car needed new tires those were worn out. Now, mind you, this car only has 15,000 miles on it and it has had its 5,000 and 10,000 miles services done at the dealer where I bought the car.

After 20 min of talking the Assistant service manager told me Toyota would replace two of the tires if I would buy the other two. He said my cost for TWO tires be $363.00.

I then called VIP. Four 80,000 mile tires mounted balanced with road hazard warranty, free flat repair for the life of the tire, and free rotation for the life of the tire COST $463.00. I asked the dealer to pay half of that. NO WAY was the answer.

I am not done yet, but if anyone asks me about Toyota quality they are going to get an earful.

Sep 21, 2009

BRIDGESTONE TIRES
by: Anonymous

I went to my Toyota dealer. The service guy put a gage in the tires and told me all 4 are shot. He told the service mang I'm waiting to hear from him.

All I want is kind of deal such as new tires. I'll pay half. I have 24000 now.

If they do not make good on this issue I will dump the dealer for sure. I bought 3 toyotas from them. But no more Bridgestone tires for me.

Sep 14, 2009

2008 camray
by: Anonymous

Lously tires 215/60r16

I'm waiting for the dealer now to see what they're going do. 25000 they are shot.

If I'm not satisfied, NO more Camrays. I have 2 now. Bridgestone tires are ROTTEN.

Editorial Comment:
While it is obvious that this reader is furious over this situation, and may have felt the need to let off some steam (which is part of what this forum is about), we'd like to encourage you to add more details and be more specific when you are ranting. It will not only help other, but it may help you too.

Start by telling us exactly what is wrong with your situation. This reader says the tires were shot. Surely he doesn't mean that someone took an gun an put a bullet in them, so what does he mean by "shot"? Is the tread worn off? Are they constantly going flat? Do they vibrate excessively?

Then it would be helpful to others to know where they were bought, installed, and maintained, if at all. Also, how long ago? For example there would be a great difference between a 12 year old tire which has been sitting in hot sunlit areas, and a 2 year old tire which is worn out after just 25,000 miles.

Finally, what is it that you hope, or want the dealer to do to satisfy you? Do you want 4 brand new tires at no cost? Would you be satisfied if they replaced one bad tire? Would a new set of tires with a discount be satisfactory and reasonable?

Answering these kind of questions, even before you visit a dealer who may be involved may help you in getting a reasonable adjustment.

TG

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Sep 14, 2009
Rating

Submitted by: Anonymous

Title

Comment
Lously tires 215/60r16 I'm waiting for the dealer now to see what they're going do. 25000 they are shot. If I'm not satisfied, NO more Camrays. I have 2 now. Bridgestone tires are ROTTEN.  <div class="Editor-comment"> <b>Editorial Comment:</b> While it is obvious that this reader is furious over this situation, and may have felt the need to let off some steam (which is part of what this forum is about), we'd like to encourage you to add more details and be more specific when you are ranting. It will not only help other, but it may help you too. Start by telling us exactly what is wrong with your situation. This reader says the tires were shot. Surely he doesn't mean that someone took an gun an put a bullet in them, so what does he mean by "shot"? Is the tread worn off? Are they constantly going flat? Do they vibrate excessively? Then it would be helpful to others to know where they were bought, installed, and maintained, if at all. Also, how long ago? For example there would be a great difference between a 12 year old tire which has been sitting in hot sunlit areas, and a 2 year old tire which is worn out after just 25,000 miles. Finally, what is it that you hope, or want the dealer to do to satisfy you? Do you want 4 brand new tires at no cost? Would you be satisfied if they replaced one bad tire? Would a new set of tires with a discount be satisfactory and reasonable? Answering these kind of questions, even before you visit a dealer who may be involved may help you in getting a reasonable adjustment. <b>TG</b> </div>

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