Tire Rant: Why did my mechanic not give the DOT numbers for the 4 new tires he installed although it is a federal requirement to do so?

Tire Rant: Why did my mechanic not give the DOT numbers for the 4 new tires he installed although it is a federal requirement to do so?

by Jean Izzi
(Warminster PA)

Got my 2004 Impala SS inspected and got 4 new tires. Given no registration or warranty info for the tires. What can I do about this so I can receive warranty coverage from the manufacturer.


The Inspection shop said that they do not do this except for Mastercraft tires -what the heck! And no other customers ask for this information. I bought tires before and never heard such crap. How else can you register a product unless you get a receipt from the seller?

Sure won't ever be using this guy for any other automotive services. Does he really think just because I am a female that this is acceptable?



Editorial Comment:

It seems to me that you've wasted your time posting your story, unless all you wanted to do was to let off some steam.

Nobody reading this is going to benefit from your experience because you didn't provide any details and the person who gave you bad service isn't likely to suffer in the least because no one knows who he is.

Tip #1 in making an effective complaint is to be specific, name names, and stick to facts. Hopefully, though, before you get to the stage where you feel you need to pay-back someone for lousy treatment you have explained your problem to them and at least given them an opportunity to respond. If they don't ... then let loose.


TG


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