Comments for
Safety of Using Tires with Sidewall Cracking

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partiallly agreee
by: Mike

I'd agree to 55% of the tire value. If it were, in fact a 40k tire but it's an 80k tire, so I believe they actually owe me somewhere in a neighborhood of 77% of value or close to $85.

But that's besides the point if I am replacing these tires with other brand, I assume.

My concern is if I can in fact still claim this damage directly to the manufacturer if I am not getting their tire as a replacement.



Editorial Comment:

You need to review the terms of your road hazard policy. If this is one which is offered by a dealer, it may apply no matter what brand your buy, but it could still require you to purchase the replacement from the same dealer.

If the warranty were from the manufacturer, it likely specifies that they will give you an allowance to replace the tire with another one from the manufacturer.

Some independent policies, usually costly ones you have to pay extra for, may give you a cash compensation option.

Without seeing your specific policy it's impossible to say which might be the situation in your case.

TG
Maybe not a rip off
by: Anonymous

It may not be a rip off, Mike. Possibly you were expecting more from your Road Hazard warranty than was promised.

Usually, the manufacturer will only cover the cost of the tire. They state that any fees, taxes and installation charges must be paid for by the customer. So start with the simple price of the tire.

Next, coverage is usually proportional and you are only reimbursed for the amount of the tire mileage that you DIDN'T get. Example, if your tire was warranted for 40,000 miles and you got 18,000 of use, you will be reimbursed for the 22,000 miles you didn't get, or about 55% of the value of the tire. (Remember no taxes, fees or installation in the calculation.)

Finally, if I read your story correctly, there is only one tire which is eligible for a claim under the road hazard damage, so, in the end, it seems that the dealer may be giving you exactly what the policy provides. Maybe you were hoping for more and replacing a 12 year old spare doesn't have anything to do with this. :(

You could try the manufacturer, and if you speak to them really nicely, they might bend the rules a little if they feel they are going to win your confidence back see tire-problems for some more ideas on this.
Still not resolved
by: Mike


I went back to original retailer, not too impressed :(

They give me only $55 for the remainder of my Road Hazard although I drove only 18k on these.

For two tires (I want to replace my 12 year old spare as well) it comes out to $246.14 with all taxes fees and installation.

I most likely am going get a couple of new tires (like Yokos AVID) from the online retailer.

Can I still claim any money from the manufacturer for the damaged tire or it must go through the original retailer?

I really prefer not going back there again, it just smells like a ripoff to me.
thanks!
by: Mike

Cool & thanks - will look tomorrow
What about the date code?
by: Mike

I really appreciate your comments & do realize that without actually seeing the extend of the dry rot it's impossible to predict possible future failure. I have to admit that car sits on the sun about half the time another have is in garage. Since I live in southern California it shouldn't be surprising to see at least some sun damage. My secondary concern is the fact that I can't figure out the date on the tires. I'll try to attach the DOT code with this post. I see the spot where the date code should be but it's missing.


GoodYear DOT code

DOT Code Photo





Editorial Comment:

Awhile back there was a modification in the application of DOT code to have it on both sides of a tire, however, the Date part (which must be changed frequently) is only on one side. In the case of the photo you provided, I'd suspect that if you were to look on the inside of the tire (as it's now mounted), you'll find this same code with the date of manufacture at the end which tells you the week + year in the format of WWYY.

TG


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